We measure and report internally on our performance against each Key Performance Indicator (KPI) and performance is reviewed by the CR Committee quarterly.
| KPI | Target 2008-2009 |
Our performance | Target 2009-2010 |
Comment | |
|---|---|---|---|---|---|
| Energy efficiency | Reduce energy consumption (gas & electricity) of our corporate offices of our ‘Top Ten’ countries by 3% against a baseline of 2007-2008 | 3% reduction | |
3% reduction against 2008-2009 baseline | For full details of greenhouse gas emissions for the year 2008-2009, please look online at www.compass-group.com/cr09 |
| Vehicle efficiency | Achieve a 3% reduction in the annual company vehicle fuel (direct fuel purchased) consumption of the ‘Top Ten’ countries against a baseline of 2007-2008 | 3% reduction | |
3% reduction against 2008-2009 baseline | For full details of greenhouse gas emissions for the year 2008-2009, please look online at www.compass-group.com/cr09 |
| Waste reporting | Achieve 100% compliance in environmental performance reporting of the ‘Top Ten’ countries against a baseline of 2007-2008 | 100% compliance | |
100% compliance against 2008-2009 baseline | We continue to work with our waste collection contractors to improve the accuracy of data relating to our waste consumption |
| Water consumption | Reduce water consumption of our corporate offices of our ‘Top Ten’ countries by 3% against a baseline of 2007-2008 | 3% reduction | |
3% reduction against 2008-2009 baseline | For full details of our performance for the year 2008-2009, please look online at www.compass-group.com/cr09 |
| Occupational health & safety and food safety | Reduce our Lost Time Injury Rate (LTIR) and Food Safety Incident Rate (FSIR) across our ‘Top Ten’ countries | Assign target | |
Reduced LTIR and FSIR compared to 2008-2009 baseline | 2008-2009 performance represents our baseline data against which we will measure our future performance |
| Health and wellness | Achieve a 5% improvement in the total number of operating units providing ‘Balanced Choices’ (or equivalent healthy eating programme) to their customers by October 2009 across our ‘Top Ten’ countries | 5% increase | |
5% increase against 2008-2009 baseline or be running ‘Balanced Choices’ (or a similar programme) in at least 75% of eligible businesses | We are making good progress with our implementation of healthy eating programmes, to help our customers choose healthy food |
| Employee engagement | Achieve a 63% participation rating in the 2009 ‘Your Voice’ survey | 63% participation | |
N/A | We will conduct the next ‘Your Voice’ survey globally in 2011 |
| Achieve a 65% employee engagement rating in the 2009 ‘Your Voice’ survey | 65% engagement | |
N/A | We will conduct the next ‘Your Voice’ survey globally in 2011 | |
| Diversity | Measure and report the number of women appointed to our Global Leadership Team compared to 2007-2008 | Increase against 2007-2008 baseline | |
Increase against 2008-2009 baseline | Our talent management programmes continue to have a positive impact in the workplace |
| Responsible supply chain | Implement the Compass Sustainable Purchasing Guidelines globally by October 2009 | 100% compliance with Guidelines | |
N/A | We continue to make good progress in ensuring that our supply partners operate their businesses responsibly |
| Business ethics | Measure and report the total number of concerns reported by employees globally, via ‘Speak Up’ | 100% compliance | |
100% compliance | |
| New KPIs | KPI | ||||
| People | Measure and report the global labour turnover rate for above unit and in-unit employees, across our ‘Top Ten’ countries |
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| Supply chain | Implement the new Compass Supplier Assurance Standard (including Corporate Responsibility elements) across our ‘Top Ten’ countries by October 2010 |
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